AMC Scope of work
Description | Frequency |
Reactive Call Outs | 8/Year |
Air Conditioning Preventive Maintenance | 2/Year |
Electrical Preventive Maintenance | 2/Year |
Plumbing Preventive Maintenance | 2/Year |
Solar Tank Cleaning | 2/Year |
Water Tank Cleaning | 1/Year |
- 08 Reactive Call Outs in a Year
- 2 Times HVAC Service in a Year
- 2 Times Electrical Preventive Maintenance in a Year
- 2 Times Plumbing Preventive Maintenance in a Year
- 2 Times Solar Tank Cleaning
- 1 Time Water Tank Cleaning
AMC Prices
3 Bedroom Villa | 4 Bedroom Villa |
AED 2,800 | AED 3,200 |
Planned Preventive Maintenance of Air Conditioning Units
- Cleaning of AC filters
- Cleaning of evaporator (cooling) coils
- AC drain flushing out
- Condenser coils cleaning
- Gas checking and gas top-up
- AC grills cleaning
- Checking Air Conditioning unit for normal operation and cooling
Planned Preventive Maintenance of Electrical System
- Servicing all DBs on a regular basis, using air pressure to remove dust from the DBs
- Rectifying the faults in electrical work from distribution boards to various outlets, whenever necessary
- Visual inspection of electrical wires and cables for normal operation, fixing as needed
- Check all connections and tighten as necessary
- Checking electrical distribution boards for normal operations
- Checking fixed electrical fixtures for normal operations
Planned Preventive Maintenance of Plumbing System
- Checking pump systems for normal operations
- Checking fixed plumbing fixtures for normal operations
- Drains cleaning (inside and outside)
- Checking water heaters for normal operations
- Checking for any external leakage
- Checking for bad drain smells, if any
- Solar tank cleaning
- Water tank cleaning
SILVER
- 24 HOURS HELP DESK
- REPAIR OF A/C UNITS
- REPAIR OF FIXED ELECTRICAL FITTINGS
- REPAIR OF PLUMBING DEFECTS
- REPAIR OF WATER PUMPS & MOTORS ETC.
- PREVENTIVE MAINTENANCE OF A/C UNITS
- PREVENTIVE MAINTENANCE OF FIXED ELECTRICAL FITTINGS
- PREVENTIVE MAINTENANCE OF PLUMBING UNITS
- PREVENTIVE MAINTENANCE OF WATER PUMPS & MOTORS ETC.
- CLEANING & UNBLOCKING OF ROOF DRAINS
- CLEANING OF WATER TANK
GOLD
- 24 HOURS HELP DESK
- REPAIR OF A/C UNITS
- REPAIR OF FIXED ELECTRICAL FITTINGS
- REPAIR OF PLUMBING DEFECTS
- REPAIR OF WATER PUMPS & MOTORS ETC.
- PREVENTIVE MAINTENANCE OF A/C UNITS
- PREVENTIVE MAINTENANCE OF FIXED ELECTRICAL FITTINGS
- PREVENTIVE MAINTENANCE OF PLUMBING UNITS
- PREVENTIVE MAINTENANCE OF WATER PUMPS & MOTORS ETC.
- CLEANING & UNBLOCKING OF ROOF DRAINS
- CLEANING OF WATER TANK
- REPAIR OF FIXED WOOD WORKS
- REPAIR OF EXTERNAL DOORS & WINDOWS (ALUMINUM & PVC)
- REPAIR OF MINOR MASONRY WORKS- MINOR GROUTING, SEALANT, TILES, ETC.
- PEST CONTROL - INTERNAL & EXTERNAL
DAIMOND
- 24 HOURS HELP DESK
- REPAIR OF A/C UNITS
- REPAIR OF FIXED ELECTRICAL FITTINGS
- REPAIR OF PLUMBING DEFECTS
- REPAIR OF WATER PUMPS & MOTORS ETC.
- PREVENTIVE MAINTENANCE OF A/C UNITS
- PREVENTIVE MAINTENANCE OF FIXED ELECTRICAL FITTINGS
- PREVENTIVE MAINTENANCE OF PLUMBING UNITS
- PREVENTIVE MAINTENANCE OF WATER PUMPS & MOTORS ETC.
- CLEANING & UNBLOCKING OF ROOF DRAINS
- CLEANING OF WATER TANK
- REPAIR OF FIXED WOOD WORKS
- REPAIR OF EXTERNAL DOORS & WINDOWS (ALUMINUM & PVC)
- REPAIR OF MINOR MASONRY WORKS- MINOR GROUTING, SEALANT, TILES, ETC.
- PEST CONTROL - INTERNAL & EXTERNAL
- CLEANING OF EXTERNAL PAVED YARDS
- CLEANING OF WINDOWS - EXTERNAL
- CLEANING OF EXTERNAL LIGHTS
- CLEANING OF KITCHEN EXTRACTOR HOODS/FANS
- FAÇADE WASHING
- DEEO CLEANING KITCHEN
EXCLUSIONS
- Consumable or Spare Parts required for repairing or replacement
- Civil Work
- Major Carpentry Work
- Concealed Plumbing & Electrical Work
- AC Compressor/Coils Replacement
- Pump and Motor Repairing or Replacement
- Painting Work
- Garden/Irrigation Work
- Swimming Pool Maintenance
- Gypsum Ceiling Work
- Home Appliances Repairing
- Pest Control
Customer Care
We ensure that customer requirements are determined and met with the aim of enhancing customer satisfaction. Effective arrangements for communicating with customers are always ensured in relation to service information, inquiry handling, and customer feedback, including customer complaints.
The Support
We assist our customers through dedicated staff. Customers can call and place a request, make an inquiry, or raise a complaint/issue. A process flow of information is initiated to ensure that the customer is responded to as quickly as possible. The helpdesk provides the best services to our customers, building and enhancing customer relationships.